Last updated: September 2026
Compare Minibus Travel Ltd (company number 13342939) is the data controller for the personal information described on this page. We take your privacy seriously and handle your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What information we collect
When you request a quote, send us a message, or contact us by phone, email or WhatsApp, we may collect:
- Your name, email address and phone number
- Journey details you provide, such as pickup location, destination, travel date, passenger numbers and any notes about your booking
- Any other information you choose to include in a message to us
If you simply browse our website without contacting us, we collect only the standard technical information described under “Cookies and analytics” below.
Why we collect it
We use this information to:
- Respond to your quote request or enquiry
- Arrange and deliver the minibus or coach hire service you have booked
- Keep a record of bookings for our own accounts and administration
- Understand how our website is used, so we can improve it (only once website analytics is switched on, and only in an anonymised, aggregated form)
Our lawful basis for using it
We rely on the following lawful bases under UK GDPR: contract (or steps taken at your request before entering into a contract) when you request a quote or make a booking, and legitimate interests for basic website analytics and for keeping business records. We do not use your information for marketing emails or text messages, and we do not sell or rent your personal information to any third party.
Who we share it with
We use a small number of trusted service providers to help run this website and respond to enquiries, including a website hosting provider (Microsoft Azure) and a form-handling service used to deliver quote and contact form submissions to us by email. These providers only process your information on our instructions and do not use it for their own purposes.
How long we keep it
We keep enquiry and booking information for no longer than is necessary to respond to your enquiry, deliver the service you have booked, and meet our own record-keeping and legal obligations, after which it is securely deleted.
Cookies and analytics
This website does not use marketing or advertising cookies. Once Google Analytics is switched on for this site, it will use cookies to help us understand how the site is used; these cookies collect anonymised, aggregated information and do not identify you personally. You can control or delete cookies at any time through your browser settings.
Your rights
Under UK GDPR, you have the right to:
- Ask us what personal information we hold about you, and request a copy of it
- Ask us to correct inaccurate information
- Ask us to delete your information, where we are not required to keep it for a legal or contractual reason
- Object to, or ask us to restrict, how we use your information
- Ask for your information to be provided to you in a portable format
To exercise any of these rights, contact us using the details below. If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Contacting us about your data
For any question about this policy or about the personal information we hold about you, contact us on 07980 223223 or email Bookings@compareminibustravel.co.uk.
Changes to this policy
We may update this policy from time to time, for example if the way we collect or use information changes. Any updates will be published on this page.